Terms of service

Company: LGMA - Commerz s. r. o. operating an online shop under the domain www.liya.ge
Headquarters: Kopčianska 10, 851 01 Bratislava
Registered in the Commercial Register City Court of Bratislava III
ID:46908901
VAT NUMBER: SK2023662531
Bank connection
IBAN:SK8883700000002301383788
BIC: OBKLSKBA
Telephone contact: +421911851177
E-mail address: office@lgma-commerz.com

Company: LIYA operate clothing production and part of jewelry line in Georgia.

www.liya.ge

Company ID: 405220069

Telephone contact: +995 551256699

E-mail address: info@liya.ge

I Introductory provisionsOVERVIEW
This website is operated by LIYA.GE. Throughout the site, the terms “we”, “us” and “our” refer to LIYA.GE. LIYA.GE offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy: [LINK TO REFUND POLICY]
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy: [LINK TO REFUND POLICY]

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY]

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall LIYA.GE, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless LIYA.GE and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Slovakia.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at sales@liya.ge.
Our contact information is posted below:
[INSERT TRADING NAME]
sales@liya.ge
[INSERT BUSINESS ADDRESS]
[INSERT BUSINESS PHONE NUMBER]
[INSERT BUSINESS REGISTRATION NUMBER]
[INSERT VAT NUMBER] 

  1. These General Terms and Conditions (hereinafter referred to as "GTC") define and regulate the relations between LGMA - Commerz s. r. o., Kopčianska 10, 851 01 Bratislava, registered in the Commercial Register of the City Court of Bratislava III, section Sro, insert no: 85407/B (hereinafter referred to as the "Seller" or "we") and natural or legal persons (hereinafter referred to as the "Buyer" or "you") in connection with the purchase of goods through the Seller's online shop at the Internet address www.liya.ge (hereinafter referred to as the "Online Shop" or "E-shop"), and apply exclusively to contracts concluded through this online shop (hereinafter referred to as the "Contract").
  2. For the purposes of these GTC, "goods" means ready-to-wear, footwear, jewelry and accessories offered for sale in the Seller's online shop.
  3. These GTC specify the rights and obligations of wwwliya.ge as a seller on the one hand and the consumer or entrepreneur on the other. Consumer means a natural person or a legal entity that purchases products or uses services for personal use or for the use of members of his/her household. A buyer is also any natural or legal person who contacts the seller with the intention of purchasing goods offered by the seller or with a request to acquire goods not on offer, with the intention of purchasing those goods.
  4. All legal relations between the Seller and the Buyer are subject to the laws of the Slovak Republic. If the buyer is a consumer, these relations are governed in accordance with Act No. 40/1964 Coll., the Civil Code, as amended (hereinafter referred to as the "Civil Code"), Act No. 250/2007 Coll., on Consumer Protection, as amended (hereinafter referred to as the "Consumer Protection Act") and Act No. 102/2014 Coll., on Consumer Protection in the Distance Selling of Goods or the Provision of Services at a Distance or Outside the Seller's Premises and on Amendments and Additions to Certain Acts, as amended. If the contracting party is an entrepreneur, the relations are governed by Act No. 513/1991 Coll., Commercial Code, as amended.


I.i Registration

To use some of the services or features made available to you on this Site you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following E-mail address info@liya.ge. We may also change registration requirements from time to time. The account password you provide should be unique and kept secure, and you must notify LIYA immediately of any breach of security or unauthorized use of your account. Please refer to our Privacy Policy for information about how we use your data.


II Orders and conclusion of the purchase contract

  1. Orders for goods are accepted through the E-shop located under the domain www.liya.ge of the Seller's shop according to the instructions given in this E-shop.
  2. The description of the Goods, their characteristics, availability in stock, and their price are listed in the E-shop next to the respective Goods.
  3. The Consumer orders the goods through the shopping cart on the Seller's E-shop.
  4. After placing the goods in the basket, the consumer fills in the order form with the required data.
  5. Before confirming the order, the consumer has the opportunity to check and modify the data entered in the order. The consumer confirms the order by pressing the "Order with payment obligation" button. Before doing so, the consumer is obliged to read these General Terms and Conditions and confirm this information by clicking on the button "I confirm that I have read the General Terms and Conditions of the www.liya.ge”.
  6. By sending the order, the Seller is obliged to hand over the object of purchase to the Buyer and the Buyer is obliged to take over the object of purchase and pay the agreed price to the Seller. The information provided in the order is considered correct by the Seller. The Seller shall confirm the sent order to the Buyer by e-mail.
  7. The contractual relationship between the Seller and the Buyer is established upon receipt of the order confirmation.
  8. The Seller undertakes to provide the correct type and quantity of goods at the agreed price as per the order.
  9. The Seller has the right to cancel the order if the goods are no longer manufactured or available. If the consumer has already paid part or all of the purchase price, this amount will be refunded to the consumer's account or address and the purchase contract will not be concluded.
  10. The Seller has the right to cancel the order if the Seller is unable to make contact with the Buyer, e.g. due to incorrect or invalid contact details in the order or unavailability of the Buyer.
  11. If any previous order from the Seller has not been paid in full by the date of placing the order by the Buyer, the Seller shall have the right not to process the order, regardless of the agreed due date of the purchase price in these GTC.
  12. By concluding the Purchase Contract, the Buyer confirms that he/she has read the GTC, including the Complaints Procedure, and agrees to them. The text of the GTC together with the other documents and the Complaints Procedure are listed in the current version on the Seller's E-shop.


III Price of goods and payment terms

  1. The seller is a VAT payer. All prices of the Goods in the E-shop order are inclusive of VAT.
  2. The delivery price is added to the base price of the order, which is derived from the total value of the ordered goods. The delivery price is shown on the order and includes packing.
  3. The Consumer may pay the price per order:
    1. Cashless - By credit card
    2. Cashless - PayPal
    3. Klarna
    4. Afterpay
    5. ApplePay
    6. GooglePay
  4. Payment for the goods is in the currency of the buyer.
  5. The tax document (invoice) will be sent to the buyer through the seller in PDF format by e-mail to the address specified in the order form.
  6. The buyer is obliged to pay the price within the period specified in the order. Payment is understood as the moment of crediting the price to the Seller's account.
  7. Alternatively, discounts on goods and orders cannot be combined with each other. Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided.


IV Transport and delivery of goods

  1. The Seller shall deliver the ordered goods to the Buyer at the address specified by the Buyer in the order as the delivery address.
  2. Transportation of goods is provided by the seller through a courier service. The place of collection is determined on the basis of the buyer's requirements. Delivery of the goods to the address specified in the order shall be deemed successful delivery, and the Buyer shall be obliged to accept the goods during delivery.
  3. The buyer is obliged to check the integrity of the packaging when receiving the goods from the courier and in case of any damage to report them immediately to the carrier. If any damage to the packaging is detected indicating unauthorized intrusion into the shipment, the Buyer has the right not to accept the shipment. Complaints reported after receipt of the order will not be accepted.
  4. The delivery time depends on the place of delivery and the availability of the goods. In most cases it is 2-4 business days from order confirmation. The maximum delivery time can be 3-7 business days or longer based on agreement with the buyer. Information about the tracking number will be sent to the buyer by email.
  5. The seller is responsible for the goods until they are accepted by the buyer. Acceptance of the goods shall be understood as a written confirmation of acceptance by the buyer. The Seller shall not be liable for any delay in delivery caused by the carrier. In the event of damage to the consignment, the responsibility for this rests entirely with the carrier. In such a case, the Seller shall provide new goods to the Buyer after payment of all costs by the carrier.


V Buyer's right to withdraw from the contract

  1. The buyer has the legal right to withdraw from the contract within 14 days of receipt of the goods. This period shall be deemed to have been complied with if the notice of withdrawal is sent to the Seller no later than on the last day of this period.
  2. To withdraw from the contract under the provisions of point 5.1 of this article, the consumer has the right to use the attached form, which is part of these terms and conditions. If the consumer decides to withdraw from the contract under the provisions of point 5.1 of this article, he is obliged to return the goods to the seller.
  3. The goods must be sent to the Seller's registered return address specified no later than 14 days from the date on which the consumer has notified his decision to withdraw from the contract.
  4. In the event of withdrawal from the contract pursuant to the provisions of point 5.1 of this Article, the consumer shall bear the costs of returning the goods. These costs include the costs of returning goods which cannot be returned by post due to their nature.
  5. Goods to be returned must be:
    1. Undamaged, complete and in original condition (including original packaging, labels and documentation),
    2. Documented by proof of purchase.
  6. Upon receipt of the goods during the withdrawal period, the consumer has the right to unpack and test the goods in a reasonable manner to ascertain the characteristics and functionality of the goods.
  7. The consumer shall be liable for any diminution in the value of the goods which is not caused by normal wear and tear during use within the withdrawal period under clause 5.1 of this article.
  8. The Seller is entitled to unilaterally set off the claim for compensation for damage to the goods against the Buyer's claim for reimbursement of the purchase price.
  9. The Seller shall, within 14 days from the date of delivery of the withdrawal to the Consumer pursuant to clause 5.1 of this Article, reimburse to the Consumer the withdrawal-related payments received from the Consumer under or in connection with the Contract, including the costs of transport, delivery and postage and other costs and charges. The Seller shall refund the Consumer in the same manner as the Consumer paid for the Goods, unless the Consumer and the Seller agree otherwise.
  10. The seller is not obliged to refund the consumer before the goods are delivered back or the consumer proves that he has sent the goods back.
  11. The Buyer is aware that according to the provisions under § 7 et seq. 102/2014 Coll. on Consumer Protection in the Sale of Goods or Provision of Services under a Distance or Off-Premises Contract and Amendments to Certain Acts, it is not possible, among other things, to withdraw from a contract of sale that relates to goods modified according to the wishes of the buyer or intended for his person, from the contract of sale, from a contract of sale relating to perishable goods or goods which have been irretrievably mixed with other goods after delivery, from a contract of sale relating to goods in closed packaging which the buyer has removed from the packaging for hygienic reasons, and from a contract of sale relating to sound or visual recordings or computer programs if their original packaging has been damaged.
  12. If this is not a situation referred to in point 5.11 or another situation where it is not possible to withdraw from the contract of sale, the buyer has the right to withdraw from the contract of sale in accordance with the provisions of § 7 et seq. 102/2014 Coll. on Consumer Protection in the Sale of Goods or the Provision of Services under a Distance Contract, the Buyer shall have the right to withdraw from the Purchase Contract within thirty (30) days of receipt of the goods. If the subject of the purchase contract is several types of goods or the delivery of several parts, the time limit starts from the date of receipt of the last delivery of goods. Withdrawal from the contract of sale must be received by the Seller within the period referred to in the preceding paragraph. For withdrawal from the contract of sale, the Buyer may use the sample form provided on the E-shop.


VI Complaints procedure

  1. The handling of claims is governed by the Commercial Code and the relevant provisions of the Civil Code and the relevant special regulations. Proof of purchase is sufficient to exercise the right to claim.
  2. The Consumer is obliged to check upon receipt of the Goods:
    1. delivery of the goods in accordance with the order, including written instructions,
    2. the correct delivery quantity according to the order,
    3. the condition of the goods and the integrity of their packaging.
  3. If there is a defect in the purchased goods, the customer is entitled to claim this defect.
    The complaint must be made immediately after the defect has been detected. Any prolonged further use of the goods may aggravate the defect and lead to the deterioration of the goods, which may lead to the rejection of the claim.
  4. A defect is defined as a change in the characteristics of the goods caused by the use of unsuitable or poor quality materials, non-compliance with manufacturing procedures or inappropriate design.
  5. The warranty does not apply in the event of damage to the goods as a result of, inter alia:
    1. Natural or excessive mechanical wear,
    2. Contamination of the goods or their parts due to neglect of maintenance or care,
    3. Use of the goods in unsuitable conditions that do not correspond to the temperature, dustiness, humidity, chemical and mechanical influences of the environment in which the goods are normally used,
    4. Damage to the goods caused by the buyer's incorrect choice regarding the type, size or width of the product,
    5. External influences such as falls, impacts, water ingress or fire burn, as well as damage resulting from a natural event or natural disaster
    6. Unauthorized tampering with or alteration of the goods (unprofessional repairs or alterations),
    7. Use of the goods in contravention of the written instructions, technical standards, other documentation for the goods or the purpose for which the goods are intended,
    8. Mechanical damage such as tears, punctures, thermal damage, goods damaged by careless physical handling, deliberate scratching of the surface of the goods, etc,
    9. Failure to notify obvious defects upon receipt of the goods,
    10. After the warranty period.
  6. A claim may be made if the goods claimed are complete and the claim is not prevented by general principles of hygiene. The buyer is obliged to present the claimed goods clean and hygienic. Seller is entitled to refuse to accept for complaint any goods that do not comply with the above-mentioned principles of general hygiene (Decree 91/1984 Coll., on measures against communicable diseases).
  7. If the claim is made by means of remote communication, the seller is obliged to deliver the confirmation of the claim to the consumer without delay, if it is not possible to deliver the confirmation without delay, it must be delivered without undue delay, but at the latest together with the proof of the claim. In the case of a complaint made by means of distance communication, the consumer shall ensure that the goods to which the complaint relates are delivered to the seller's address without undue delay, together with documents such as the delivery note and proof of purchase. The complaint procedure shall not be initiated without the aforementioned requirements being fulfilled. If the consumer cannot produce a clear proof of purchase of the goods and the seller can trace or verify it in another way (e.g. by means of an internet banking statement), the complaint procedure shall start on the day on which the proof is provided.
  8. The complaint process, including the removal of the defect, will be handled without delay, at the latest within 30 days from the date of the request. In justified cases, a longer period may be agreed.
  9. According to § 622 of the Civil Code "If it is a defect that can be removed, the buyer has the right to have it removed free of charge, in a timely and proper manner. The seller is obliged to remove the defect without undue delay. The buyer may, instead of removing the defect, demand the replacement of the item or, if the defect relates only to a part of the item, the replacement of the part if this does not incur disproportionate costs for the seller in relation to the price of the goods or the seriousness of the defect. The seller may always, instead of removing the defect, replace the defective item with a faultless one if this does not cause the buyer serious inconvenience."
  10. According to § 623 of the Civil Code, "If there is a defect that cannot be removed and that prevents the thing from being properly used as a thing without defect, the buyer has the right to exchange the thing or has the right to withdraw from the contract. The same rights shall apply to the buyer if the defects are remediable, but if the buyer is unable to use the thing properly because of the reappearance of the defect after repair or because of a greater number of defects. In the case of other irremediable defects, the buyer shall be entitled to a reasonable discount on the price of the item."
  11. The Seller has instructed the consumer about his rights under § 622 and 623 of the Civil Code, which the consumer confirms by clicking on the button "I confirm that I have read the General Terms and Conditions" of the e-shop www.liya.ge


VII Privacy Policy

  1. All personal data provided by customers in connection with ordering goods through the www.liya.ge E-shop are collected, processed and stored in accordance with Act No. 122/2013 Coll. on the Protection of Personal Data (hereinafter referred to as the "Act on the Protection of Personal Data"). The provision of personal data takes place at the time of ordering, within the scope of the data provided in the order form. In accordance with Section 10(3)(b) of Act No. 122/2013 Coll. on the Protection of Personal Data and on Amendments and Additions to Certain Acts, as amended (hereinafter referred to as "Act No. 122/2013 Coll."), the consumer's consent as a data subject is not required for the processing of the consumer's personal data pursuant to the preceding sentence.
  2. The customer agrees to the processing, collection and storage of his/her personal data by the seller when placing an order or concluding a purchase contract. This consent covers purposes such as the conclusion of the contract, order processing and communication with the customer, as well as the performance of the contract and related administrative activities, such as claims processing and bookkeeping. This consent is valid unless the customer withdraws his consent to data processing in writing. The scope of personal data includes first name, last name, address, telephone number and e-mail address. The customer has the right to access and rectify his/her data and other rights provided by law. The Seller will not share the personal data of customers with any third party, with the exception of companies providing transport of goods, to which the data is passed on to the minimum extent necessary for the delivery of goods.
  3. In accordance with Act No. 122/2013 Coll. in connection with the processing of personal data, the Customer has the right to request from the Seller, upon written request, the following: a. Confirmation of whether or not their personal data is being processed, b. generally intelligible information on the processing of his or her personal data to the extent provided for in points (a) to (e) second to sixth of Article 15(1); where a decision is taken pursuant to paragraph 5, he or she shall have the right to be informed of the processing procedure and the evaluation of the operations, c. Generally comprehensible information about the source from which his or her personal data was obtained for processing, d. A list of his personal data subject to processing, e. Correct or delete your incorrect, incomplete or outdated personal data, f. Erasure of his/her personal data that are no longer necessary for the purposes of processing; if they are official documents containing personal data, he/she has the right to request their return, g. Erasure of your personal data if there has been a breach of the law, h. Blocking of his or her personal data in the event that he or she has withdrawn consent to their processing before expiry; where the controller processes personal data on the basis of the data subject's consent.
  4. Upon written request, the customer has the right to object to: a. to the processing of his/her personal data for direct marketing purposes without his/her consent and to request its deletion, b. The use of personal data referred to in § 10(3)(d) for direct marketing purposes by post, c. The provision of personal data referred to in § 10(3)(d) for direct marketing purposes. 

 

VIII Final provisions

  1. These GTC shall come into force and effect on 1.5.2024 after their publication on the Seller's online store.
  2. The Seller has the right to change the GTC at any time, however, the GTC in the wording effective on the date of conclusion of the purchase contract shall apply to the specific purchase contract.
  3. These GTC and all purchase contracts concluded on the basis of them are governed by the laws in force in the Slovak Republic.