Shipping policy

LIYA will deliver the ordered goods to the address provided by the customer in the order.

Goods transportation is handled by LIYA through a courier service, based on the customer's preferences. Successful delivery is confirmed when the goods are received at the specified address, and the customer must accept them during delivery.

Upon receiving the goods from the courier, the customer should check the packaging for any damage and report it immediately to the carrier. If there is any indication of unauthorized intrusion into the shipment, the customer has the right to refuse acceptance. Complaints made after receiving the order will not be accepted.

Delivery time varies depending on the delivery location and product availability. Typically, it takes 2-4 business days from order confirmation. In some cases, it may take up to 3-7 business days or longer as agreed with the customer. The customer will receive tracking information via email.

LIYA is responsible for the goods until they are accepted by the customer, which is confirmed by a written acceptance. LIYA is not liable for delays caused by the carrier. If the shipment is damaged, the carrier is responsible, and LIYA will provide replacement goods after the carrier covers all costs.